(240) 244-9884 - Monday to Friday from 8 AM to 8 PM ET
We take your calls and pass along any messages so you can focus on therapy and self-care. You'll have a receptionist available to answer calls 12 hours a day:
Monday - Friday, 8:00 AM to 8:00 PM (ET)
Make your practice available and accessible, even when you're in session.
Every practice is unique—so we work with you to create a personalized call-handling plan that reflects your preferences, availability, and intake process.
When a potential client reaches out, we gather all the essential information that you normally ask for. You get everything you need up front—organized and ready to review—so you can decide on next steps without the back-and-forth.
We help you maintain a warm, professional presence—even when your caseload is full.
We let new clients know what to expect and keep them informed while they wait.
When a spot opens up, we reach out to your waitlist to see who’s still interested to move forward.
No more stressful follow-ups. Just a thoughtful, organized system that ensures no one slips through the cracks—and that you’re ready when a spot opens up.
When a client isn't the right fit or you're not accepting clients, we ensure they still receive support.
Client Choice: We offer clients the option to receive a list of your trusted providers, or we reach out on their behalf.
Discreet Outreach: With client consent, we contact your referral network, sharing only non-identifying information.
Warm Handoff: If a provider is available and the client agrees, we facilitate the connection seamlessly.
Connect and Grow Within Our Trusted Community
Join our circle of vetted therapists who support one another through referrals.
Receive referrals from practices we work with
Expand your professional network
Help clients find the care they need—even if it’s not with you
Support your peers. Grow your caseload. Serve your community.
Theraception is a dedicated virtual receptionist service designed for therapists. We handle specific administrative tasks that keep your schedule full and allow you to focus on your clients.
We adapt our services to your practice's processes. Once you sign up, we integrate with your communication system and create a customized call-handling plan for:
New client inquiries
Existing clients, and
All other inquiries
Yes! We follow strict confidentiality and privacy protocols to ensure all client information is protected and handled in compliance with HIPAA regulations.
Instead of missing the call, Theraception will answer on your behalf, take messages, and ensure urgent matters are flagged for your attention.
You can view our Pricing Plans here.
Our quiz helps you pinpoint where your practice is getting stuck — and whether Theraception could be the support you need.
We understand therapy practices
We are trained in HIPAA compliance
We offer affordable and flexible pricing
We save you time and improve client communication
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Our mission is to enable therapists to make the most of their time without getting burnt out. Let us take care of client calls so you can focus on what they really need -- your care and expertise.