On average, therapists report an ideal caseload of 17 clients per week— but their typical caseload is closer to 15 clients per week.
This gap represents lost income, unmet client needs, and stalled professional growth.
Therapists aren’t overwhelmed with clients. They want to help more people—but something is getting in the way.
Therapists receive an average of 2.6 new client inquiries every week— yet they only onboard about 1.2 new clients during that same time.
The problem isn’t demand.
It’s a limited intake capacity: overwhelmed systems, delayed responses, and administrative burdens are preventing therapists from efficiently onboarding new clients.
When intake capacity is maxed out, client opportunities are lost—even when therapists want to help.
Therapists aren’t just managing a few minor tasks each day.
They report needing an average of 7.8 hours per week — almost a full workday — just to comfortably keep up with their administrative responsibilities.
Many therapists aren’t able to dedicate that time—
leading to backlogged paperwork, delayed responses, and mounting stress.
In fact, therapists rated their stress from administrative work at an average of 7.2 out of 10. When administrative demands exceed available time, clinical focus and professional well-being suffer.
Not all administrative tasks create the same level of stress.
When therapists were asked to rank the responsibilities that weighed most heavily on them, a clear pattern emerged—some tasks consistently rose to the top.
Using a weighted scoring system based on therapists’ rankings, here are the five administrative burdens causing the greatest strain:
Completing progress notes
Responding to new client inquiries
Finding relevant and available referrals
Care coordination with others
Making treatment plans
These aren't minor chores.
They are critical, time-consuming, and cognitively demanding tasks that pull therapists away from clinical work—and add to their weekly workload and stress.
Therapists face wide fluctuations in their weekly income depending on how full their schedules are.
Across a six-week period, the average therapist’s weekly income ranged from:
$1,168 for a Slow Week (fewest clients seen)
$2,064 for a Busy Week (most clients seen)
The difference between a slow and a busy week averages nearly $900. Over the course of a month, that could add up to more than $3,000 in lost income—simply from unfilled client slots.
Missed inquiries, delayed responses, and administrative overload all contribute to these gaps—costing therapists not just time, but real money.
Every slow week isn't just a scheduling issue—it's a tangible financial setback.
On average, therapists say they need nearly 8 hours per week just to manage administrative work.
By offloading intake management, referral coordination, and communication handling, Theraception can save you 5–8 hours per month— worth $500 to $900 based on typical therapist compensation.
Responding quickly to new client inquiries means fewer missed opportunities. Even onboarding just one new client—who stays for 5–10 sessions—could bring in $795 to $1,590 in additional income.
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At $75 to $350 per month, most therapists will come to see a 4x to 6x return on investment with Theraception.
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You've seen the numbers. You know the strain. Now it's time to protect your practice—and reclaim your time. Theraception helps you capture every client opportunity, reduce administrative overload, and focus on what matters most: client care.