Welcome to Theraception, LLC, your virtual receptionist service tailored for therapists. We handle phone calls, message forwarding, client information gathering, managing a waitlist, and making referrals. Protecting your privacy is a top priority for us. If you have any questions, please reach out to us at [email protected].
Effective Date June 1st, 2025
We collect the following types of information:
a. Information You Provide to Us
Contact information (name, email, phone number)
Business information (practice name, specialties, service preferences)
Any information submitted via our contact forms, onboarding questionnaires, or intake surveys
b. Automatically Collected Information
When you visit our website, we may collect technical data such as:
IP address
Browser type
Pages visited
Time spent on our site
This information helps us improve our website and user experience.
We use your information to:
Respond to your inquiries
Provide and improve our receptionist services
Personalize your experience
Send updates about our services
Analyze website usage trends
Ensure compliance with applicable laws
We do not sell or rent your personal information.
We may share your information:
With service providers who assist us (under strict confidentiality agreements)
If required by law, subpoena, or government request
To protect the rights, property, or safety of Theraception, our users, or others
Theraception may collect basic client inquiry information on behalf of therapists. This information is submitted through secure intake forms and shared only with the therapist.
We do not store or manage PHI unless a formal Business Associate Agreement (BAA) is in place. We work only with practices that enter into BAAs with us to ensure HIPAA compliance. Therapists remain responsible for maintaining HIPAA compliance in their practices.
We take reasonable steps to protect collected data:
Secure forms and storage systems
Limited access to client information
Periodic deletion of non-essential data
While we follow best practices, we cannot guarantee absolute security.
You may:
Request access to or correction of your data
Request data deletion (unless required for legal reasons)
Opt out of marketing communications
Contact us at [email protected] to make a request.
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
Email: [email protected]
Phone: +1 (667) 200-4985